Renewing a Domain Name

When you register a domain name, it is registered to you for a certain number of years i.e., until its Registration term expires. If you plan to continue using it beyond its Expiry Date, then you need to renew it.

You can renew your domain name from your Control Panel by following the below mentioned process:

  1. Login to your Control Panel. See details

  2. Search for the domain name and proceed to the Order Information view. See details

  3. Click the Renew button.

    About Lock / Suspension 

    Note

    If the domain name is Locked/Suspended, you will have to first get it Unlocked/Unsuspended it before proceeding further.

    For Resellers: If the domain name is Locked by you, you may proceed without Unlocking it.

    For Resellers: If the domain name is Locked by XMT.wang, you need to get it Unlocked first. Contact our Support Team at cxzbk@vip.qq.com.

    For Resellers: If the domain name is Suspended by either you or XMT.wang, it needs to be first Unsuspended, before you can proceed.

    Additional Information

    Unlocking a domain name

    Unsuspending a domain name

  4. From the Renew for drop-down box, select the numbers of years for which you wish to renew this domain name. You may renew the Privacy Protection service along with the domain name, by selecting the Include Privacy checkbox.

  5. Click the Renew Domain Name button.

  6. Proceed to Pay for the Renewal.

The Renewal would be affected immediately.

Caveats and Domain Name Extension Specific Conditions 

Note

  • If you wish to renew more than one domain name at a time, you may do so from the Renewal Management interface.

    Additional Information

    Renewing Domain Names in Bulk

  • A Renewal action, once completed, can not be reversed. The only option would be deleting the domain name, in case the same is no longer required.

    Additional Information

    Deleting a Domain Name

  • A .AU domain name can:

    • be Renewed anytime from 90 days prior to it's Expiry until 30 days after it Expires.

    • be Renewed for only 2 years.

  • As per the .CO Registry regulations, the maximum Renewal term for a .CO domain name is 5 years.

  • A .ES domain name can be renewed for a maximum term of 5 years.

  • The following rules apply to a .NL domain name:

    • A .NL domain name can be Renewed for only 1 year.

    • You can not Renew your .NL domain name until 60 days prior to it's Expiry.

    • There is no Renewal Grace Period for a .NL domain name. It would be deleted upon Expiry and placed under Pending Delete Restorable status.

  • The following rules apply to a .RU domain name:

    • A .RU domain name can be Renewed for only 1 year.

    • You can not Renew your .RU domain name until 60 days prior to it's Expiry.

    • Upon Expiry of a .RU domain name:

      • any service such as email, website, etc., configured for this domain name would stop functioning, until the domain name is Renewed.

      • if the .RU domain name is not Renewed until 30 days, the domain name would get Deleted and would immediately be available for Registration.

  • As per the .UK Registry regulations, a .UK domain name:

    • can be at the earliest renewed only 6 months before its Expiry Date.

    • can be renewed until 90 days after Expiry.

 

Error 

 

Attention

You will encounter the below error message in case the domain name is Locked/Suspended at the Registry (and not under our system):

Domain Status does not allow this operation.

In this case you are requested to contact our Support Team at cxzbk@vip.qq.com to know, the reason for the Lock/Suspension and how the Lock/Suspension may be removed.