Listed below are some Frequently Asked Questions for 2-Step Verification.
What is 2-Step Verification?
2-Step Verification is a security process in which you provide two means of identification. With 2-Step Verification enabled, you add an extra layer of security to your account. You will be required to sign in with your password and a code sent to your phone.
How can I enable 2-Step Verification?
2-Step Verification can be enabled from your control panel. You can follow the steps to enable it here.
How will 2-Step Verification affect the way I login?
After you enable 2-Step Verification, you will be required to provide a code sent to your phone along with your username and password while logging into your Control Panel or while making a purchase on the Supersite.
How will 2-Step Verification affect my profile?
We will verify any changes to your email or phone number by sending a verification code to the previous email / phone number. You will be required to submit this code to complete the change to the email / phone number.
How can I disable 2-Step Verification?
You can follow the steps to disable 2-Step Verification here.
What happens if I lose my phone or can’t access my codes?
You can contact our support team at cxzbk@vip.qq.com to regain access to your account.